Get more 5-star reviews and get more customers
People are increasingly turning to third-party review sites when making purchasing decisions. Review Rocket prompts your happiest users to publish positive reviews on these sites.
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The truth
Most happy customers don't leave reviews
Only outliers (very happy or upset) leave reviews organically. The #1 reason happy customers don’t leave reviews is that it takes time to write something thoughtful, even if it’s only a few sentences. Review Rocket removes this hurdle by allowing customers to generate unique, well-written and ready-to-use reviews with just a few simple clicks.
- It's risky to ask everyone.
- Blasting your entire customer list asking for reviews results in too many negative reviews, which can be very damaging to your reputation. Not all customers are happy.
- They don't know what to say.
- Happy customers don't leave reviews because they don't know what to say. They are happy to publish a review but don’t want to put the time or effort into figuring out what to say. We've all suffered from writer's block.
- Writing reviews is a chore.
- Many customers don't know how or where to leave reviews. The effort is put on them to figure this out for little in return.
How it works
There has to be a better way!
Using Review Rocket's sentiment filters and routing, you can deal with customer problems before it becomes a public problem. Happy customers are taken through the Review Funnel to generate new 3rd party reviews and build your reputation.
- Sentiment filtering.
- Say goodbye to bad reviews. Grow your 5-star reviews while keeping negative comments private.
- Review attributes.
- Preset your value props & customers can select which ones aligned with their experience. Remove writer's block and friction to maximize reviews.
- AI-assisted drafts.
- Selected attributes or customer input can be fed into our AI engine to write the first draft. Use it as inspiration and edit or use as you wish.
- AI revisions.
- If you don't love the first draft, simply click to generate a revision that better reflects their voice and experience.
- Multiple Review Funnels.
- Run multiple funnels to build up your reviews on multiple platforms at the same time. Or use it to test different variations, sentiment filters, etc. to optimize your review funnel.
- Brandable whitelabel experience.
- Keep your review funnels on-brand with your logo, brand colors, and a custom domain.
Analytics & Insights
Measure your success
Customers are choosing alternatives with higher ratings, more reviews, and more recent reviews. Ensure you stay on top with Review Rocket.
- Sentiment analysis.
- Keep a pulse on how your customers feel about their experience with your business & how it changes over time.
- Review momentum.
- Having recent reviews, in addition to review volume, is an imporant signal to customers that you're still a top choice. Keep an eye on your review trend to ensure they keep flowing in.
- Value alignment.
- Quantify how your customer experience matches your perceived value propositions. Do people choose your business for the reasons you think?
Become known as the best in your market.
Start generating more 5-star reviews today.
Most happy customers aren't leaving reviews. They are happy to publish a review but don’t want to put the time or effort into figuring out what to say.